Shipping Policy

At Flipyard accessible from flipyard.shop we strive to provide smooth transparent and highly dependable delivery services for all our valued customers across the United States. Our goal is to ensure your order arrives safely and as quickly as possible. This comprehensive Shipping Policy outlines our complete fulfillment workflow including processing timeframes transit estimates tracking protocols and address update policies.

1. Order Processing and Handling Time

Every order placed on Flipyard goes through a thorough quality inspection and packaging process before dispatch:

• Processing Window: Standard order handling requires 1 to 2 business days operating Monday through Friday. We do not process shipments on Saturdays Sundays or officially recognized federal holidays.
• Daily Order Cutoff Time: Orders completed before 5:00 PM CT will enter our fulfillment queue on the same business day. Any orders placed after 5:00 PM CT will commence processing on the following business day.
• Order Confirmations: Upon completion of your purchase an automated notification email containing your full order details will be dispatched immediately.
• Fulfillment Delays: During high volume peak promotional periods or seasonal sales events handling times may extend by an extra business day. We appreciate your patience during these busy times.

2. Shipping Rates Transit Times and Delivery Scope

We partner with premier logistics carriers across the nation to guarantee fast safe and reliable transportation for all parcel sizes:

• Standard Shipping Timeline: Estimated transit duration is 3 to 7 business days following carrier pickup depending on your geographic location within the contiguous United States.
• Transparent Rates: Exact shipping fees are automatically calculated and clearly displayed during the online checkout process prior to final payment authorization.
• Delivery Coverage: We currently ship exclusively to physical addresses located within the United States. We do not process international shipments at this time.

3. Order Tracking and Shipment Status Notifications

Keeping you updated on the whereabouts of your purchase is our top priority throughout the delivery process:

• Tracking Number Assignment: As soon as your order is packed and assigned a carrier shipping label you will receive an automated shipping confirmation email with a unique tracking code.
• Live Status Updates: Tracking links may take up to 24 hours to display active location scans after the carrier collects the package from our fulfillment facility.
• Self Service Tracking Page: You can check real time movement updates at any time by visiting our dedicated Track Order page.

4. Shipping Address Accuracy and Address Changes

To avoid delivery issues or lost packages please ensure all shipping details are entered correctly at checkout:

• Customer Address Responsibility: Buyers are fully responsible for providing accurate street names apartment numbers zip codes and recipient phone numbers. Flipyard is not liable for orders delivered to incorrect addresses provided by the buyer.
• Requesting Address Edits: If you notice an error in your submitted address contact our support team immediately. Address modifications can only be made if the order has not yet been processed by our warehouse staff.
• PO Boxes and Military Bases: We strongly recommend using standard physical residential or commercial addresses to avoid carrier handoff delays.

5. Undeliverable Unclaimed and Returned Packages

If a delivery attempt fails due to recipient absence invalid address information or refusal of delivery the package will be returned to our central distribution facility. In such circumstances the customer may be responsible for re shipping fees required to dispatch the item a second time.

6. Damaged Missing or Lost Shipments

We take extreme care in securing your products but unexpected transit accidents can occasionally occur:

• Items Damaged in Transit: If your package arrives damaged please inspect the contents and notify us within 24 hours of receipt. Send clear photographs of the damaged product along with the outer carrier box to our customer support team.
• Lost Packages: If your tracking link shows your package as delivered but you have not received it please check around your property or with neighbors first. If the parcel remains unlocated contact us within 5 business days so we can open an official carrier investigation and arrange a replacement or refund.

7. Contact Information

If you have any questions comments or specific inquiries regarding our Shipping Policy or current shipment status please contact our customer care team using the information below: