Privacy Policy

At Flipyard accessible from flipyard.shop, protecting the privacy and personal information of our visitors and customers is one of our main priorities. This Privacy Policy document details the types of information collected and recorded by Flipyard and how we use store and safeguard it.

1. Information We Collect

When you visit our store or make a purchase, we collect necessary personal details to fulfill your order and improve your shopping experience:

• Personal Details: Name billing address shipping address email address and phone number.
• Payment Information: Credit card details payment processor tokens and transaction records (processed securely via encrypted payment gateways).
• Device & Usage Data: IP address browser type operating system pages viewed and referral URLs collected via cookies.

2. How We Use Your Information

We process your personal information for specific and lawful business purposes including:

• Processing fulfilling and shipping your orders.
• Sending order confirmations tracking updates and invoices.
• Providing responsive customer support.
• Detecting and preventing fraudulent transactions or security threats.
• Improving store navigation layout and overall user experience.

3. Data Sharing & Third-Party Service Providers

We respect your privacy and do not sell rent or trade your personal information to third parties for marketing purposes. We only share necessary data with trusted third party service providers who assist us in operating our business:

• Payment Gateways: To securely authorize and process card payments (e.g., Stripe, PayPal).
• Shipping Carriers: To generate delivery labels and deliver packages to your specified address.
• Analytics Providers: To analyze web traffic and store interaction (e.g., Google Analytics).

4. Cookies & Tracking Technologies

Flipyard uses cookies and similar tracking technologies to remember your shopping cart items recognize returning visitors, and optimize site performance. You can choose to disable cookies through your individual browser options, though some site functions may become restricted.

5. Data Security

We implement industry standard technical and organizational security measures to protect your personal data. All sensitive checkout data is encrypted using Secure Socket Layer (SSL) technology. While no internet transmission is 100% secure we continuously update our safety practices to safeguard your information.

6. Your Data Protection Rights

Depending on your location you may have the following privacy rights regarding your personal information:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request corrections to incomplete or inaccurate data.
• Right to Erasure: Request the deletion of your personal details from our records.

To exercise any of these rights please contact our support team using the contact details below.

7. Contact Information

If you have any questions concerns or inquiries regarding our Privacy Policy or data protection practices please contact us: